Your Questions, Answered

Clear answers about KYND CARE CIC, our current development stage and how to connect with us.

  • Last updated: 8 September 2026

    1. Who we are

    KYND CARE CIC is a Community Interest Company limited by guarantee, registered in England and Wales under company number 17418269.

    KYND CARE CIC is currently developing trauma-informed, relationship-led support pathways for young women and girls. We are not currently accepting referrals or delivering commissioned residential services.

    For questions about this notice or how we use personal information, contact:

    Email: hello@kyndcare.org.uk
    Website: www.kyndcare.org.uk

    For the purposes of UK data-protection law, KYND CARE CIC is the data controller for personal information collected through this website.

    2. What information we collect

    When you contact us through our website enquiry form or by email, we may collect:

    • Your name

    • Your email address

    • The organisation you represent, where provided

    • The nature of your enquiry

    • The information contained in your message

    • Records of our correspondence with you

    • Limited technical information required to operate and protect the website

    We only ask for information that is reasonably necessary to respond to your enquiry.

    3. Sensitive information and safeguarding

    Our website contact form is intended for general, professional and partnership enquiries. It is not a referral form, crisis service or route for reporting an emergency.

    Please do not submit medical information, detailed safeguarding information, criminal-offence data or other sensitive personal information about yourself or another person through the form. Please do not identify a child or young person in an initial enquiry.

    If sensitive information is sent to us unexpectedly, we will restrict access to it and assess whether it should be securely deleted or retained and acted upon for a lawful and necessary reason. This may include responding to an immediate safeguarding concern or complying with a legal obligation.

    If someone is in immediate danger, contact the emergency services by calling 999. Concerns about a child should be reported through the appropriate local safeguarding arrangements.

    4. How and why we use personal information

    We may use personal information to:

    • Receive, review and respond to enquiries

    • Communicate with potential partners, supporters, suppliers and other interested organisations

    • Take steps requested by someone before entering into an agreement

    • Maintain appropriate records of our communications

    • Operate, protect and improve the security of our website and email systems

    • Meet our legal, regulatory and safeguarding responsibilities

    • Establish, exercise or defend legal claims where necessary

    Our main lawful basis for responding to general enquiries and managing professional relationships is our legitimate interest in communicating about and developing KYND CARE CIC.

    Where an enquiry relates to a proposed agreement, we may process information because it is necessary to take steps before entering into a contract. We may also process information where required to comply with a legal obligation.

    We do not use contact-form information for automated decision-making or profiling.

    5. Who we may share information with

    Access to personal information is limited to people who need it for an appropriate organisational purpose. This may include:

    • KYND CARE CIC’s directors and authorised team members

    • Squarespace, which hosts and supports our website and contact form

    • Microsoft, which provides our organisational email and related services

    • Professional advisers or technical providers where their support is necessary

    • Regulators, courts, law-enforcement bodies or safeguarding authorities where disclosure is required or lawfully necessary

    We do not sell personal information.

    Organisations providing services to us are expected to handle personal information securely and only for the relevant purpose.

    6. International transfers

    Some of our technology providers may process or store information outside the United Kingdom.

    Where personal information is transferred internationally, we take reasonable steps to ensure that an appropriate legal safeguard is in place. This may include an adequacy regulation or UK-approved contractual protections.

    7. How long we retain information

    Routine website enquiries will normally be retained for no longer than 12 months after the last meaningful contact.

    Information may be retained for longer where it becomes part of an ongoing professional relationship, agreement, financial record, complaint, safeguarding record or legal matter. In those circumstances, it will be retained only for as long as reasonably necessary or legally required.

    Information that we do not need will be securely deleted.

    8. How we protect information

    We take proportionate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

    Access is limited to authorised people, and our website and organisational communications are managed through established technology providers.

    No method of transmitting or storing information online can be guaranteed to be completely secure. We therefore ask visitors not to submit sensitive personal information through our general enquiry form.

    9. Your data-protection rights

    Depending on the circumstances, you may have the right to:

    • Ask for a copy of the personal information we hold about you

    • Ask us to correct inaccurate or incomplete information

    • Ask us to delete your information

    • Ask us to restrict how we use your information

    • Object to certain uses of your information

    • Ask us to transfer information you provided, where the right to data portability applies

    You have the right to object where we process your information on the basis of legitimate interests.

    Not every right applies in every circumstance. We may need to verify your identity before responding to a request.

    To exercise a data-protection right, email hello@kyndcare.org.uk.

    10. Complaints

    Please contact us first if you have concerns about how we have handled your information. We will take your concerns seriously and try to resolve them.

    You also have the right to complain to the Information Commissioner’s Office:

    Website: www.ico.org.uk
    Telephone: 0303 123 1113

    11. Links to other websites

    Our website may contain links to websites operated by other organisations. KYND CARE CIC is not responsible for the privacy practices or content of external websites. You should read the privacy notice provided by the relevant organisation.

    12. Changes to this notice

    We may update this notice when our website, organisation or use of personal information changes. The latest version will be published on this page with its updated review date.

    This notice currently covers our informational website and general enquiries only. Separate privacy information will be introduced before KYND CARE CIC begins accepting referrals, employing staff, coordinating volunteers or delivering services.

  • KYND CARE CIC is a developing social enterprise focused on creating earlier, more coordinated support for young women and girls facing significant vulnerability or instability.

    Our approach is trauma-informed, relationship-led and built around understanding the whole person—not a single issue or moment in their life.

  • CIC stands for Community Interest Company. It is a type of social enterprise created to benefit the community rather than generate private profit.

    KYND CARE CIC is a company limited by guarantee and registered in England and Wales.

  • Young women with complex needs may be supported by several services, but nobody may hold the whole journey with them.

    KYND CARE aims to bring support together around one trusted relationship and one coordinated plan—reducing the burden on young women to repeatedly navigate disconnected systems.

    Our intention is to complement existing services, not duplicate or replace them. We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.

  • Not yet. KYND CARE CIC is currently in its development stage.

    We are building the evidence, relationships, governance and operational foundations needed to develop a safe, credible and sustainable service.

  • No. We are not currently accepting referrals or providing direct support.

    Our website contact form is for general, professional, partnership and development enquiries only. Please do not submit confidential, medical or safeguarding information through the form.

  • Our initial focus is a proposed pathway for pregnant and parenting young women under 18 who face significant vulnerability or instability, alongside support for their babies.

    Final eligibility criteria and delivery arrangements will be shaped through evidence, professional consultation and meaningful involvement from people with relevant lived experience.

  • Yes. Our intention is to develop a warm, trauma-informed residential setting in which young women and their babies can receive coordinated support, build stability and strengthen their confidence and independence.

    The residential model, location, regulatory requirements and commissioning arrangements are still being developed.

  • We are not currently recruiting for operational roles. Future opportunities will be shared through our website and official channels as the organisation develops.

  • No. KYND CARE is not an emergency or crisis service.

    If someone is in immediate danger, call 999. Safeguarding concerns should be reported through the appropriate local authority or professional safeguarding arrangements.

  • We welcome conversations with local authorities, health and social-care professionals, housing and education providers, voluntary and community organisations, researchers, funders and others who share our commitment to improving support for young women and babies.

  • We intend to create safe and meaningful opportunities for people with relevant lived experience to help shape the pathway.

    Their time, insight and expertise will be respected and valued appropriately. Further information will be provided as these opportunities are developed.

  • For general, professional or partnership enquiries, email:

    hello@kyndcare.org.uk

    Alternatively, you can complete the enquiry form on our Contact page.